• Analyzing, recommending, and implementing IT Systems and Technology to benefit business needs.
• Assisting the business clients in achieving their short- & long-term business goals & objectives by performing complex systems analysis, identifying inadequate or inefficient systems.
• Collaborating closely with other development teams & specialists to ensure timely delivery of commitments to meet the business requirements.
• Communicating actively and updating the business/IT related subjects.
• Conducting feasibility studies, system design evaluation, determining cost/benefit & economic justification for all IT projects (applications & technology) within the assigned business area.
• Coordinating the utilization of IT personnel on integrated projects reviews & evaluate the capabilities of existing systems for conformance to standards and their understanding of the system development & maintenance life cycle.
• Documenting, including project plans, analytical reports, decision backup, information research reports, budget analyses, training plans, business justifications, cost benefit Analysis.
• Driving projects from start and ensure delivery of solutions to meet business requirements to time and budget and Support & troubleshoot any upcoming issues
• Gathering and Documenting business requirements to assist the solution selection
• Guide and assist IT Support Staff in achieving their objectives.
• Identifying, evaluating, and documenting business needs and objectives, operational processes and procedures, problems, and requirements
• Maintaining a repository of performance metrics and generate management reports illustrating statistical data and graphs.
• Managing IT projects within Beyti.
• Monitoring and assessing the performance of business IT Support Team.
• Preparing capital expenditure proposals after consultation with the Beyti functions’ Heads, Infrastructure & Technical Support Manager for the purchase of new Infrastructure/Communication/ equipment.
• Providing business knowledge & technical leadership in projects identification.
• Recommending operational and process improvements based on efficiencies and available technologies
• Reporting to Beyti Mancom monthly the IT Services Operational performance of all sites under his control and highlight areas of concern.
• Reviewing application utilization statistics with an objective to ensure optimal performance, initiate corrective action to fix any issues arising
• Reviewing the security controls periodically and taking appropriate corrective action"
• Translating the business requirements into Functional Specifications detailing the overall approach to address & resolve the need with minimal supervision.
• Adhering and complying with the security policies and procedures.