Sales Technology Senior Manager

Key Responsibilities/ Tasks:

Sales Tech Strategy & Roadmap

• Develop and execute a sales technology strategy aligned with sales goals and revenue targets.

• Evaluate emerging tools and platforms to enhance the sales stack.

CRM Ownership & Optimization

• Own the strategy, configuration, and optimization of CRM platforms (e.g., Salesforce, HubSpot).

• Ensure data integrity, user adoption, and alignment with sales processes.

Sales Enablement & Productivity Tools

• Implement and manage tools for prospecting, engagement, pipeline management, and sales training “e.g Fleet tablets integration”.

• Drive user training and onboarding for new technologies.

Cross-Functional Collaboration

• Partner with Sales, Marketing, Ops, and IT to identify technology needs and gaps.

• Translate business requirements into scalable technical solutions.

Analytics & Insights

• Enable real-time sales performance reporting and dashboards.

• Leverage data to provide actionable insights and improve forecasting accuracy.

Vendor & Budget Management

• Manage relationships with technology vendors, negotiate contracts, and oversee renewals.

• Monitor budgets, licensing, and ROI of sales tech investments.

Change Management & Adoption

• Lead change management initiatives related to new tools or process shifts.

• Champion best practices and continuous improvement in tech usage.

Governance & Compliance

• Establish governance frameworks for sales data, access control, and compliance (e.g., GDPR, SOC 2).

• Implement standards for tool usage and user access.

Team Leadership & Development

• Lead a team of admins, analysts, or technologists supporting sales systems.

• Mentor and develop talent within the team

Required Qualifications & Abilities:

• Education: Bachelor’s degree from reputable university

• Prior Work Experience: Minimum of 10 years in FMCGs, Minimum of 7 years in Sales Technology field.

• Language Proficiency: Fluent in English Language (spoken and written).